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Frequently Asked Questions

Your apartment will be thoroughly cleaned by our professional cleaning service, our service team will address any maintenance needs, and your apartment will be ready for your to make it your home.

You do not need to be present for our service team to complete your service needs. 

Our on-site maintenance staff is available during normal business hours for your standard maintenance needs. Additionally, we offer a 24 emergency service for any needs that simply can't wait for normal business hours.

You can submit standard work orders through the work request function on your resident portal. Any emergency work order will need to be reported to the office directly or called in through our 24 hour emergency maintenance hotline.

If during business hours, please visit our leasing office for help. If after hours, our service team is available to provide access to your unit for a nominal fee. 

Parking is available in our attached, gated parking garage. One spot is available per leaseholder. Additionally, reserved parking spots are available for additional fees.

All vehicles utilizing our parking garage must be permitted. Additonally, private parking spots are avaialble for an additional fee.

Our amenity space is available 24 hours a day, seven days a week with the exception of our courtyard and pool deck that are available from sunup to sundown. 

Approved pets are welcome at Station 40. Please ask your leasing agent about applicable pet fees, rent, and our approval process.

All Station 40 units include a dishwasher, washer & dryer, garbage disposal, oven, and microwave. 

We do not offer furnished apartments at Station 40. However, you or your guests are welcome to take advantage of our Guest Suite. Ask your leasing agent about our reservation process today.

Most applications are processed and complete within 72 hours of submission. If you have any questions regarding the process, please reach out to our office.

Your helpful resident portal is set up to take all payments whether credit, debit, or direct payment through your bank account. The office is not able to accept any direct payments.

Renter's insurance coverage is required of all residents at Station 40. Specific needs will be provided by the leasing team.

Station 40 proudly partners with the following service providers: AT&T, Google Fiber, and  Comcast. 

Though we would hate to see you go, we understand that sometimes our life circumstances change. As such, we do allow early termination of your lease with applicable notice and fees. Please ask our office team about your options. 

You will contact Nashville Electric Service for your electric service. Your water and sewage accounts will be setup by the property. Cable and internet service is resident optional based off our approved vendors (AT&T, Google Fiber, & Comcast).

All utilities are the responsibility of our residents. You are responsible for connecting your electricity, cable, and internet service. Water and sewage charges are billed back to the resident in the monthly billing statement. 

Our property is conveniently located upon the WeGo Public Transit path with a bus stop a short walk from our property.

Station 40 is located within the Metro Nashville Public School System.

Station 40 is conveniently located in the Sylvan Park neighborhood of West Nashville at 610 Sylvan Heights Way, Nashville, TN 37209.

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Our team is always ready to answer your questions.